Terms of Service

These Terms of Service (the "Terms") govern your access to and use of the services provided by nodeway ("we", "us", or "our"), including automation architecture, workflow design, implementation, consulting, and related support (collectively, the "Services").

By engaging us, signing a proposal, or otherwise using our Services, you agree to be bound by these Terms, in addition to any specific order form, proposal, or statement of work (each, an "SOW") that we mutually agree in writing.

1. Scope of services

We provide automation strategy, architecture, and implementation primarily around tools such as n8n, Make, Zapier, HubSpot, Airtable, Google Sheets, and related platforms. The exact scope, deliverables, and timelines are defined in the relevant SOW, proposal, or written agreement between us.

Unless explicitly stated, our Services do not include legal, tax, financial, or other regulated professional advice.

2. Your responsibilities

To enable us to deliver the Services effectively, you agree to:

• Provide accurate and complete information about your systems, tools, and processes.
• Grant timely access to the accounts, environments, and data necessary to design, build, and test automations.
• Designate a point-of-contact who can review outputs, provide feedback, and make decisions as needed.
• Use the resulting automations in compliance with applicable laws and with the terms of any third-party platforms you rely on.

3. Fees, billing, and payment

Fees for our Services may be structured as project-based, hourly, or retainer engagements, as described in the applicable SOW or pricing agreement.

• Invoices are typically due within the payment terms specified on the invoice.
• We may pause or delay work if invoices are overdue, after providing reasonable notice.
• Any third-party platform fees (for example, n8n hosting, Make or Zapier usage, CRM licenses) are your responsibility, unless explicitly included in our agreement.

4. Intellectual property

Unless otherwise agreed in writing:

• You retain ownership of your existing data, brands, and systems that we integrate with.
• We retain ownership of our underlying methods, templates, and know-how used to design and implement automations.
• To the extent we build custom workflows, configurations, or assets specifically for you, you receive a license (or rights) to use them for your internal business purposes, subject to payment of applicable fees.

5. Confidentiality

Both parties agree to keep confidential any non-public information disclosed by the other party in connection with the Services and to use such information only for purposes of performing or receiving the Services.

Confidentiality obligations do not apply to information that is or becomes public through no breach, was already known to the receiving party, was independently developed, or was received from a third party without restriction.

6. Data & privacy

Our handling of personal data in connection with the Services is described in our Privacy Policy and any applicable data processing agreement (DPA) or addendum. Where we act as a processor, we will process personal data only on your instructions and as necessary to deliver the Services.

7. Warranties and disclaimers

We will use reasonable care and skill in providing the Services. However, complex automation stacks depend on many third-party tools, APIs, and external systems that we do not control.

To the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis, and we do not guarantee that any automation or integration will be error-free, uninterrupted, or suitable for every possible use case.

8. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data arising out of or in connection with the Services.

Our total aggregate liability arising out of or relating to the Services is limited to the fees you have paid to us for the Services giving rise to the claim during the twelve (12) months preceding the event giving rise to such liability, unless a different cap is agreed in writing.

9. Term, suspension, and termination

These Terms apply for as long as you receive Services from us. Either party may terminate a project or ongoing engagement as described in the applicable SOW or agreement (for example, with a specified notice period).

We may suspend or limit the Services if you fail to pay fees when due, misuse the automations in a way that breaches laws or platform rules, or otherwise materially breach these Terms, after providing reasonable notice where practicable.

10. Third-party platforms

Many automations depend on third-party tools and APIs (such as n8n, Make, Zapier, CRMs, analytics platforms, or communication tools). Your use of these tools is governed by their own terms of service, which you are responsible for reviewing and complying with.

We are not responsible for outages, changes, or limitations imposed by third-party platforms, although we will make reasonable efforts to adjust automations where possible if such changes occur.

11. Governing law

These Terms, and any dispute arising out of or relating to them or to the Services, will be governed by and construed in accordance with the laws applicable in your main contracting jurisdiction with us (to be specified in the relevant proposal, SOW, or agreement), without regard to conflict-of-laws principles.

12. Changes to these Terms

We may update these Terms from time to time, for example when we add new services, tools, or legal requirements. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice (for example, via email or on our website).

13. Contact

If you have any questions about these Terms or how they apply to a specific engagement, you can contact us at:

• Email: contact@nodeway.io
• Phone: +8801711207407

These Terms are provided for general informational purposes and do not constitute legal advice. You should consult with a qualified legal professional to adapt these Terms to your specific business, jurisdiction, and risk profile.